How much does shipping cost and how long does delivery take?
Auto Surplus offers free, fast and secure shipping for orders placed on our webstore to anywhere in Australia via StarTrack.
Most orders under 5kg are sent via air satchel and are typically delivered within 2-3 days. Larger, bulky items are sent via road freight can take between 2-5 days.
If you are not at the delivery address on the delivery day your order will be left in a safe place. Not all addresses are suitable for this service (e.g. apartments) If this does not suit you please leave a note on your order before your order is shipped.
If you have special shipping requirements or if you require an estimated time of delivery, feel free to contact us or leave a note on your order.
Your order will be dispatched within 24 to 48 hours, and deliveries are made between Monday and Friday during business hours (9am – 5pm).
Can I pick my order up from you?
Absolutely, please leave a note on your order you would like to pick up your order, you will receive an email confirmation once your order is ready for collection.
Can I send my order to a PO Box?
Yes, although small items under 5kg have a $12 surcharge. Unfortunately, large bulky items or items over 5kg cannot be shipped to a PO Box. We’ll be in touch if your order is unable to be delivered to your nominated shipping address.
Do you ship internationally?
Yes, we ship orders internationally, please check the shipping calculator on the checkout page for shipping rates based on your cart contents and destination.