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AUSTRALIAN OWNED & OPERATED

EST 1970

EXPERT ADVICE

Genuine Quality

GENUINE QUALITY BRANDS

Free Shipping Australia Wide

FREE SHIPPING AUSTRALIA WIDE

UNOPENED PRODUCTS

Changed your mind? That's fine. We will happily accept returns of goods that HAVE NOT BEEN FITTED or USED IN ANY WAY, providing that we receive your return request within 30 days of the PURCHASE date.

Please note that we do not refund our original postage cost of $10 with the return. To return a product, please follow the simple steps below:

  1. email us to let us know you would like to arrange a product return. We'll advise the best address for you to send the products to.
  2. Pack and seal the item/s in their original shipping package (in an extra box or padded bag) and post them back to us. (Do not attach the return shipping label to the product packaging. Doing so will void your return.)
  3. Please include a note with all your details (INVOICE NUMBER IS EXTREMELY IMPORTANT) and the reason why you are sending it back to us
  4. Provided that we receive the products in their original condition and they HAVE NOT BEEN FITTED or USED IN ANY WAY, we will arrange for the original purchase price (not including original $10 postage cost) to be refunded to the purchaser's credit card or PayPal account. Please allow up to 14 days from the date we receive the returned goods for the refund to be processed.
  5. Please note for all special order items and build to order items we do not offer a change of mind return or refund.

DAMAGED OR FAULTY PRODUCTS

We take care to pack your items carefully so that they won't get damaged in transit. If, for whatever reason, they arrive damaged, we ask that you let us know within 7 days of receiving them in the mail. We'll arrange for the products to be returned to us at our cost and a replacement will be sent out to you.

OPENED PRODUCTS

If you have purchased a part without our advice and it does not fit, you can return the item for an exchange. If the packaging has been opened, we charge a 30% restocking fee as the product will no longer be able to be sold as new. PLEASE CHECK WITH US BEFORE PLACING AN ORDER IF UNSURE ABOUT THE COMPATIBILITY.

INCORRECT ADDRESS

If we are provided with an address that is incorrect causing the order to be sent back to us, once the correct address is confirmed a postage fee of $10 will be incurred for sending out the order a second time. This will be provided in the way of a PayPal invoice and must be paid before we resend the order again.

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